All Sales are Final. Due to the digital nature of this business, no refunds will be given. There are no exchanges or refunds for any reason, before or after products have been delivered. Store credit will be issued in situations where clients have a 'change of heart' or choose to go in a different direction. This goes for custom web design, web design templates, print design templates, logos and any add on service purchased by the client. Nothing on this website is public domain! All designs may not be altered, cut up, modified or re-used or distributed in any way. If theclient wishes to alter the design and/or HTML coding, then a copyright license MUST be purchased first. You cannot remove my link and/or claim my work as your own.
All payments are securely processed through Paypal. Paypal accepts credit/debit cards and e-checks. All e-checks must clear Paypal before any work is to begin.
Chargebacks are NEVER an acceptable way to get a refund. To request a chargeback on your credit card for a valid transaction is considered fraud. Should a chargeback be filed against This Chick Designs, I will not hesitate to proceed with legal actions to recover funds.
Turnaround times vary based on the amount of orders received during that week and my current workload. Your turnaround timeframe begins after I have received all of the CORRECT login details from you. These details will include store admin login info, FTP/cPanel login info and any customization info you may have purchased. It is your responisibilty to make sure that this info is sent to me in a timely manner as I absolutely cannot begin work until I have all the info needed. Requesting refunds, demanding refunds and filing claims to recover any monies paid for services you have not received in the event that you, the client, doesn't provide the correct information needed to complete your order is not acceptable!
Templates and graphics are not to be resold, re-formatted, re-used or transferred in whole or in part for any reason. You may only use the purchased templates and graphics for your own website but the copyright for the template design, graphics, layout and html coding belongs to This Chick Designs.
If you need anything added to the template HTML code, please email it to me aso I can make the changes for you. This is very important for many reasons. Any changes you need to make to the template code will be made from the last saved template code I have on file. I will not be responsible for any changes made to the template that were not added by me and there will be a fee to reinstall any templates that need replacing due to client error.
My designs should not be altered in any way. If you need a matching design and do not see it listed for sale on my website, please contact me for a custom quote.
All website designs by This Chick Designs require a text link back to my website unless other agreements have been made. You cannot claim my work as your own. If my link is removed without my knowledge and consent, I have the right to insist that the design and all graphics associated with it be removed.
If This Chick Designs is unable to communicate with a client for a period of ten (10) consecutive days, the project will be canceled without notice and all monies paid will be forfeited to This Chick Designs. This is for all services purchased on my website. It is very important for you to check your junk/spam inbox if you have not heard from me within 5 business days of placing your order.
I reserve the right to use your design and any graphics created for your design in my portfolio as a representation of my past work experience.
As a client of This Chick Designs, I reserve the right to 'feature' your website on any of my social networking sites such as a blog, Facebook or Twitter.
If you have chosen to use a non-approved web host/shopping cart system, it is your responsibility to understand how to code and install/use the template yourself or hire another designer to code and/or install it for you. PLEASE READ MY SELF INSTALL PAGE FOR FURTHER INFO. PLEASE NOTE THAT ONCE YOU PURCHASE A DESIGN USING A NON-APPROVED HOST/SHOPPING CART SYSTEM, NO REFUNDS WILL BE GIVEN IF YOU CANNOT USE THIS TEMPLATE. If you don't see your web host/shopping cart system listed on my site, it your responsibilty to confirm with me if I can work with it before you make your purchase.